New SRD Grant Rules: R350 SRD Payments Only to Verified Bank Accounts – 31 July 2025 Deadline. In a major policy shift aimed at enhancing transparency and combating fraud, the South African Social Security Agency (SASSA) has announced new rules for the R350 SRD Payments. Effective from August 2025, all SRD grant payments will only be deposited into verified bank accounts registered in the beneficiary’s name. This critical change has a firm deadline 31 July 2025 by which all grant recipients must update and verify their banking details to continue receiving payments without interruption.
With over 8 million beneficiaries depending on the R350 SRD grant, the stakes are high. Whether you’re an existing recipient or a new applicant, this guide breaks down everything you need to know: from the reasons behind this update to step-by-step instructions for banking detail verification.
Why Verified Bank Accounts Are Now Mandatory for R350 SRD Payments
SASSA’s decision to enforce bank account verification for R350 SRD payments is driven by a surge in fraudulent claims, identity theft, and systemic abuse. Previously, recipients could collect payments via Postbank, cash send options, or even accounts not in their name. These outdated methods left the system vulnerable.
- Prevents identity theft and misuse of other people’s bank accounts.
- Blocks duplicate applications and ghost recipients.
- Enhances audit trails and ensures only eligible applicants receive funds.
- Eliminates Postbank disbursements for SRD payments.
- Enforces digital ID verification using the Department of Home Affairs database.
This policy change aligns with SASSA’s broader move toward digitization and data security.
Official Eligibility and Banking Requirements for R350 SRD Payments (Post-July 2025)
To remain eligible for SRD grant disbursements, beneficiaries must now meet stricter compliance requirements. Below is a table summarizing the new rules:
| Requirement | Description |
|---|---|
| Valid South African ID | Must match the account holder’s name |
| Verified Bank Account | Must be in the applicant’s name only |
| Active SRD Application | Must still meet income and eligibility criteria |
| Linked Contact Number | Must be active and match the SRD profile |
| No Other Social Grants | Cannot be receiving child, disability, or pension grants |
| Payment Method | Personal bank account or verified mobile wallet (e.g., TymeBank, Capitec) |
| Deadline for Update | 31 July 2025 |
| Disqualification Triggers | Mismatched ID, expired documents, reused accounts, inactive bank accounts |
Failure to meet any of these conditions will result in non-payment or suspension.
Guide to Update Your Banking Details for SRD Verification
Updating your bank account with SASSA is simple, but must be done correctly to avoid delays.
How to Update Bank Details for R350 SRD Payments:
- Visit: https://srd.sassa.gov.za
- Scroll to the “How do I change my banking details?” section.
- Enter your South African ID number.
- You will receive an SMS link – click it.
- Enter your bank name and account number.
- Confirm the account holder name (must match your ID).
- Submit the form and wait 48–72 hours for verification.
- You will receive a confirmation SMS or email once approved.
Note: Repeated submissions will delay processing. Wait at least 48 hours before attempting another update.
Common Mistakes That Can Block Your SRD Grant Payments
Many SRD recipients unknowingly make errors that can lead to delayed or suspended payments. Below is a quick reference to help you avoid them:
| Mistake | Consequence |
|---|---|
| Using someone else’s bank account | Immediate disqualification |
| Providing incorrect ID number | Failed verification or payment rejection |
| Expired ID/passport | Blocked by the Department of Home Affairs |
| Reused bank account by multiple users | SRD payment suspended pending investigation |
| Linking inactive or closed account | Rejected due to failed transaction |
To ensure uninterrupted payments from August 2025, it’s crucial to review and correct these issues immediately.
Updated Payment Schedule for R350 SRD Payments – August 2025
SASSA has outlined a clear payment schedule for August 2025, based on when beneficiaries verify their bank details:
| Group | Payment Date | Status |
|---|---|---|
| Previously Verified Accounts | 2–5 August 2025 | Immediate deposit |
| Verified by 10 July 2025 | 6–10 August 2025 | Minor delay |
| Verified 25–31 July 2025 | 13–20 August 2025 | Paid if verified |
| No Bank Update | Not Paid | Suspended until updated |
| Disqualified (Wrong Info) | Not Paid | Reapply after corrections |
If your payment does not reflect, check your bank verification status first.
Can You Still Collect R350 SRD Grants via Post Office or Retail Stores?
No. The era of collecting R350 SRD grants through Postbank, Post Office branches, or retail stores like Boxer and Pick n Pay is over. Starting August 2025:
- Postbank disbursements ended in June 2025
- Only SASSA cardholders can withdraw at selected retailers
- Digital wallets such as TymeBank, Capitec, and Nedbank MobiMoney are allowed—if verified with ID
Didn’t Receive the SMS for Verification? Here’s What to Do
If you haven’t received a verification message or the link doesn’t work:
- Check if your mobile number is active and correctly linked to your SRD profile
- Log in to https://srd.sassa.gov.za and resend the verification link
- Contact the SASSA helpline or your regional office for further assistance
Avoid resubmitting multiple times in short intervals. The system requires time to process your update.
Who to Contact for SASSA Bank Verification Help
SASSA has regional offices and a national helpline to support applicants with bank detail verification or R350 SRD payments concerns.
| Province | Phone Number | Office Address |
|---|---|---|
| Gauteng | 011 241 8320 | 501 Prodinsa Building, Pretoria |
| Western Cape | 021 469 0235 | Golden Acre Mall, Cape Town |
| Eastern Cape | 043 707 6300 | 48 Phillip Frame Road, East London |
| KwaZulu-Natal | 033 846 3400 | 1 Bank Street, Pietermaritzburg |
| Limpopo | 015 291 7500 | Landros Mare Street, Polokwane |
| Mpumalanga | 013 754 9334 | Ferreira Street, Nelspruit |
| North West | 018 384 1200 | Albert Luthuli Road, Mahikeng |
| National Helpline | 0800 60 10 11 | Available Mon–Fri, 08:00–16:00 |
FAQs About R350 SRD Payments
What happens if I don’t update my bank details by 31 July 2025?
If your bank account is not verified by the deadline, your R350 SRD payments will be suspended. You will only resume receiving payments after you update and verify your information.
Can I use a digital wallet like TymeBank or Capitec for SRD payments?
Yes, as long as the wallet is linked to your verified South African ID, SASSA accepts mobile wallets from banks like TymeBank, Capitec, and Nedbank.
Can I still collect my SRD grant at a retail store or Post Office?
No. From August 2025 onward, SRD payments will only be deposited into verified personal bank accounts. Postbank and retail collections are no longer available.
Conclusion
The 31 July 2025 cut-off for bank verification is non-negotiable. Recipients who do not update their details by this date risk immediate suspension of their R350 SRD payments starting from August 2025. With SASSA tightening its digital security and fraud controls, taking proactive steps now will ensure seamless access to your monthly grant.
